Scraping XML Tables with R

A couple of my good friends also recently started a sports analytics blog. We’ve decided to collaborate on a couple of studies revolving around NBA data found at www.basketball-reference.com. This will be the first part of that project!

Data scientists need data. The internet has lots of data. How can I get that data into R? Scrape it!

People have been scraping websites for as long as there have been websites. It’s gotten pretty easy using R/Python/whatever other tool you want to use. This post shows how to use R to scrape the demographic information for all NBA and ABA players listed at www.basketball-reference.com.

Here’s the code:

###### Settings

library(XML)

 ###### URLs

url<-paste0("http://www.basketball-reference.com/players/",letters,"/")

len<-length(url)

 ###### Reading data

tbl<-readHTMLTable(url[1])[[1]]

 for (i in 2:len)

    {tbl<-rbind(tbl,readHTMLTable(url[i])[[1]])}

 ###### Formatting data

colnames(tbl)<-c("Name","StartYear","EndYear","Position","Height","Weight","BirthDate","College")

tbl$BirthDate<-as.Date(tbl$BirthDate[1],format="%B %d, %Y")

Created by Pretty R at inside-R.org

And here’s the result:Result

Source: http://www.r-bloggers.com/scraping-xml-tables-with-r/

Web Scraping Tools for Non-developers

I recently spoke with a resource-limited organization that is investigating government corruption and wants to access various public datasets to monitor politicians and law firms. They don’t have developers in-house, but feel pretty comfortable analyzing datasets in CSV form. While many public datasources are available in structured form, some sources are hidden in what us data folks call the deep web. Amazon is a nice example of a deep website, where you have to enter text into a search box, click on a few buttons to narrow down your results, and finally access relatively structured data (prices, model numbers, etc.) embedded in HTML. Amazon has a structured database of their products somewhere, but all you get to see is a bunch of webpages trapped behind some forms.

A developer usually isn’t hindered by the deep web. If we want the data on a webpage, we can automate form submissions and key presses, and we can parse some ugly HTML before emitting reasonably structured CSVs or JSON. But what can one accomplish without writing code?

This turns out to be a hard problem. Lots of companies have tried, to varying degrees of success, to build a programmer-free interface for structured web data extraction. I had the pleasure of working on one such project, called Needlebase at ITA before Google acquired it and closed things down. David Huynh, my wonderful colleague from grad school, prototyped a tool called Sifter that did most of what one would need, but like all good research from 2006, the lasting impact is his paper rather than his software artifact.

Below, I’ve compiled a list of some available tools. The list comes from memory, the advice of some friends that have done this before, and, most productively, a question on Twitter that Hilary Mason was nice enough to retweet.

The bad news is that none of the tools I tested would work out of the box for the specific use case I was testing. To understand why, I’ll break down the steps required for a working web scraper, and then use those steps to explain where various solutions broke down.

The anatomy of a web scraper

There are three steps to a structured extraction pipeline:

    Authenticate yourself. This might require logging in to a website or filling out a CAPTCHA to prove you’re not…a web scraper. Because the source I wanted to scrape required filling out a CAPTCHA, all of the automated tools I’ll review below failed step 1. It suggests that as a low bar, good scrapers should facilitate a human in the loop: automate the things machines are good at automating, and fall back to a human to perform authentication tasks the machines can’t do on their own.

    Navigate to the pages with the data. This might require entering some text into a search box (e.g., searching for a product on Amazon), or it might require clicking “next” through all of the pages that results are split over (often called pagination). Some of the tools I looked at allowed entering text into search boxes, but none of them correctly handled pagination across multiple pages of results.

    Extract the data. On any page you’d like to extract content from, the scraper has to help you identify the data you’d like to extract. The cleanest example of this that I’ve seen is captured in a video for one of the tools below: the interface lets you click on some text you want to pluck out of a website, asks you to label it, and then allows you to correct mistakes it learns how to extract the other examples on the page.

As you’ll see in a moment, the steps at the top of this list are hardest to automate.

What are the tools?

Here are some of the tools that came highly recommended, and my experience with them. None of those passed the CAPTCHA test, so I’ll focus on their handling of navigation and extraction.

    Web Scraper is a Chrome plugin that allows you to build navigable site maps and extract elements from those site maps. It would have done everything necessary in this scenario, except the source I was trying to scrape captured click events on links (I KNOW!), which tripped things up. You should give it a shot if you’d like to scrape a simpler site, and the youtube video that comes with it helps get around the slightly confusing user interface.

    import.io looks like a clean webpage-to-api story. The service views any webpage as a potential data source to generate an API from. If the page you’re looking at has been scraped before, you can access an API or download some of its data. If the page hasn’t been processed before, import.io walks you through the process of building connectors (for navigation) or extractors (to pull out the data) for the site. Once at the page with the data you want, you can annotate a screenshot of the page with the fields you’d like to extract. After you submit your request, it appears to get queued for extraction. I’m still waiting for the data 24 hours after submitting a request, so I can’t vouch for the quality, but the delay suggests that import.io uses crowd workers to turn your instructions into some sort of semi-automated extraction process, which likely helps improve extraction quality. The site I tried to scrape requires an arcane combination of javascript/POST requests that threw import.io’s connectors for a lo
op, and ultimately made it impossible to tell import.io how to navigate the site. Despite the complications, import.io seems like one of the more polished website-to-data efforts on this list.

    Kimono was one of the most popular suggestions I got, and is quite polished. After installing the Kimono bookmarklet in your browser, you can select elements of the page you wish to extract, and provide some positive/negative examples to train the extractor. This means that unlike import.io, you don’t have to wait to get access to the extracted data. After labeling the data, you can quickly export it as CSV/JSON/a web endpoint. The tool worked seamlessly to extract a feed from the Hackernews front page, but I’d imagine that failures in the automated approach would make me wish I had access to import.io’s crowd workers. The tool would be high on my list except that navigation/pagination is coming soon, and will ultimately cost money.

    Dapper, which is now owned by Yahoo!, provides about the same level of scraping capabilities as Kimono. You can extract content, but like Kimono it’s unclear how to navigate/paginate.

    Google Docs was an unexpected contender. If the data you’re extracting is in an HTML table/RSS Feed/CSV file/XML document on a single webpage with no navigation/authentication, you can use one of the Import* functions in Google Docs. The IMPORTHTML macro worked as advertised in a quick test.

    iMacros is a tool that I could imagine solves all of the tasks I wanted, but costs more than I was willing to pay to write this blog post. Interestingly, the free version handles the steps that the other tools on this list don’t do as well: navigation. Through your browser, iMacros lets you automate filling out forms, clicking on “next” links, etc. To perform extraction, you have to pay at least $495.

    A friend has used Screen-scraper in the past with good outcomes. It handles navigation as well as extraction, but costs money and requires a small amount of programming/tokenization skills.

    Winautomation seems cool, but it’s only available for Windows, which was a dead end for me.

So that’s it? Nothing works?

Not quite. None of these tools solved the problem I had on a very challenging website: the site clearly didn’t want to be crawled given the CAPTCHA, and the javascript-submitted POST requests threw most of the tools that expected navigation through links for a loop. Still, most of the tools I reviewed have snazzy demos, and I was able to use some of them for extracting content from sites that were less challenging than the one I initially intended to scrape.

All hope is not lost, however. Where pure automation fails, a human can step in. Several proposals suggested paying people on oDesk, Mechanical Turk, or CrowdFlower to extract the content with a human touch. This would certainly get us past the CAPTCHA and hard-to-automate navigation. It might get pretty expensive to have humans copy/paste the data for extraction, however. Given that the tools above are good at extracting content from any single page, I suspect there’s room for a human-in-the-loop scraping tool to steal the show: humans can navigate and train the extraction step, and the machine can perform the extraction. I suspect that’s what import.io is up to, and I’m hopeful they keep the tool available to folks like the ones I initially tried to help.

While we’re on the topic of human-powered solutions, it might make sense to hire a developer on oDesk to just implement the scraper for the site this organization was looking at. While a lot of the developer-free tools I mentioned above look promising, there are clearly cases where paying someone for a few hours of script-building just makes sense.

Source: http://blog.marcua.net/post/74655674340

Web Scraping for SEO with these Open-Source Scrapers

When conducting Search Engine Optimization (SEO), we’re required to scrape websites for data, our campaigns, and reports for our clients. At the lowest level we utilize scraping to keep track of rankings on search engines like Google, Bing, and Yahoo, even keep a track of links on websites to know when it’s completed its lifespan. Then we’ve used them to help us aggregate data from APIs, RSS feeds, and websites to conduct some of our data mining to find patterns to help us become more competitive. 

So scraping is a function majority of companies (SEOmoz, Raventools, and Google) have to do to either save money, protect intellectual property, track trends, etc… Businesses can find infinite uses with scraping tools, it just depends if you’re an printed circuit board manufacturer looking for ideas on your e-mail marketing campaign or a Orange County based business trying to keep an eye out on the competition. which is why we’ve created a comprehensive list of open source scrapers out there to help all the businesses out there. Just keep in mind we haven’t used all of them!

Words of caution, web scrapers require knowledge specific to the language such as PHP & cURL. Take into considerations issues like cookie management, fault tolerance, organizing the data properly, not crashing the website being scraped, and making sure the website doesn’t prohibit scraping.

If you’re ready, here’s the list…

Erlang

    eBot

Java

    Heritrix
    Nutch
    Piggy Bank
    WebSPHINX
    WebHarvest

PHP

    PHPCrawl
    Snoopy
    SpiderMonkey

Python

    BeautifulSoap
    HarvestMan
    Scrape.py
    Scrapemark
    Scrapy **
    Mechanize

Ruby

    Anemone
    scRUBYt

We’ll come back and update this list as we encounter more! If you would like to submit a solution we missed, feel free. Also we’re looking for guides related to each of these, so if you know of any or would be interested in guesting blogging about one, let us know!

Source:http://www.annexcore.com/blog/web-scraping-for-seo-with-these-open-source-scrapers/

Is Web Scraping Legal?

Web scraping might be one of the best ways to aggregate content from across the internet, but it comes with a caveat: It’s also one of the hardest tools to parse from a legal standpoint.

For the uninitiated, web scraping is a process whereby an automated piece of software extracts data from a website by “scraping” through the site’s many pages. While search engines like Google and Bing do a similar task when they index web pages, scraping engines take the process a step further and convert the information into a format which can be easily transferred over to a database or spreadsheet.

It’s also important to note that a web scraper is not the same as an API. While a company might provide an API to allow other systems to interact with its data, the quality and quantity of data available through APIs is typically lower than what is made available through web scraping. In addition, web scrapers provide more up-to-date information than APIs and are much easier to customize from a structural standpoint.

The applications of this “scraped” information are widespread. A journalist like Nate Silver might use scrapers to monitor baseball statistics and create numerical evidence for a new sports story he’s working on. Similarly, an eCommerce business might bulk scrape product titles, prices, and SKUs from other sites in order to further analyze them.

Legality of Web ScrapingWhile web scraping is an undoubtedly powerful tool, it’s still undergoing growing pains when it comes to legal matters. Because the scraping process appropriates pre-existing content from across the web, there are all kinds of ethical and legal quandaries that confront businesses who hope to do leverage scrapers for their own processes.

In this “wild west” environment, where the legal implications of web scraping are in a constant state of flux, it helps to get a foothold on where the legal needle currently falls. The following timeline outlines some of the biggest cases involving web scrapers in the United States, and allows us to achieve a greater understanding on the precedents that surround the court rulings.

Terms of Use Tug-of-War—2000-2009

For years after they first came into use, web scrapers went largely unchallenged from a legal standpoint. In 2000, however, the use of scrapers came under heavy and consistent fire when eBay fired the first shot against an auction data aggregator called Bidder’s Edge. In this very early case, eBay argued that Bidder’s Edge was using scrapers in a way that violated Trespass to Chattels doctrine. While the lawsuit was settled out of court, the judge upheld eBay’s original injunction, stating that heavy bot traffic could very well disrupt eBay’s service.

Then in 2003’s Intel Corp. v. Hamidi, the California Supreme court overturned the basis of eBay v. Bidder’s Edge, ruling that Trespass to Chattels could not extend to the context of computers if no actual damage to personal property occurred.

So in terms of legal action against web scraping, Tresspass to Chattels no longer applied, and things were back to square one. This began a period in which the courts consistently rejected Terms of Service as a valid means of prohibiting scrapers, including cases like Perfect 10 v. Google, and Cvent v. Eventbrite.

The Takeaway: The earliest cases against scrapers hinged on Trespass to Chattels law, and were successful. However, that doctrine is no longer a valid approach.

Facebook Web Scraping2009—Facebook Steps In

In 2009, Facebook turned the tides of the web scraping war when Power.com, a site which aggregated multiple social networks into one centralized site, included Facebook in their service. Because Power.com was scraping Facebook’s content instead of adhering to their established standards, Facebook sued Power on grounds of copyright infringement.

In denying Power.com’s motion to dismiss the case, the Judge ruled that scraping can constitute copying, however momentary that copying may be. And because Facebook’s Terms of Service don’t allow for scraping, that act of copying constituted an infringement on Facebook’s copyright. With this decision, the waters regarding the legality of web scrapers began to shift in favor of the content creators.

The Takeaway: Even if a web scraper ignores infringing content on its way to freely-usable content, it might qualify as copyright infringement by virtue of having technically “copied” the infringing content first.

2011-2014— U.S. v Auernheimer

In 2010, hacker Andrew “Weev” Auernheimer found a security flaw in AT&T’s website, which would display the email addresses of users who visited the site via their iPads. By exploiting the flaw using some simple scripts and a scraper, Auernheimer was able to gather thousands of emails from the AT&T site.

Although these email addresses were publicly available, Auernheimer’s exploit led to his 2012 conviction, where he was charged with identity fraud and conspiracy to access a computer without authorization.

Data ScrapingEarlier this year, the court vacated Auernheimer’s conviction, ruling that the trial’s New Jersey venue was improper. But even though the case turned out to be mostly inconclusive, the court noted the fact that there was no evidence to show that “any password gate or code-based barrier was breached.” This seems to leave room for the web scraping of publicly-available personal information, although it’s still very much open to interpretation and not set in stone.

The Takeaway: Using a web scraper to aggregate sensitive personal information can lead to a conviction, even if that information was technically available to the public. While there is hope in the court’s observation that no passwords or barriers were broken to retrieve this information, the waters here are still very volatile.

2013—Associated Press vs. Meltwater

Meltwater is a software company whose “Global Media Monitoring” product uses scrapers to aggregate news stories for paying clients. The Associated Press took issue with Meltwater’s scraping of their original stories, some of which had been copyrighted. In 2012, AP filed suit against Meltwater for copy infringement and hot news misappropriation.

While it’s already been established that facts cannot be copyrighted, the court decided that the AP’s copyrighted articles—and more specifically, the way in which the facts within those articles were arranged—were not fair game for copying. On top of this, Meltwater’s use of the articles failed to meet the established fair use standards, and could not be defended on that front either.

The Takeaway: Fair use is limited when it comes to web scrapers, and copyrighted content is not always open to be scraped.

~~

By closely observing the outcomes of previous rulings, you’ll find that there are a few guidelines that a scraper should attempt to adhere to:

    Content being scraped is not copyright protected
    The act of scraping does not burden the services of the site being scraped
    The scraper does not violate the Terms of Use of the site being scraped
    The scraper does not gather sensitive user information
    The scraped content adheres to fair use standards

While all of these guidelines are important to understand before using scrapers, there are other ways to acclimate to the legal nuances. In many cases, you’ll find that a simple conversation with a business software developer or consultant will lead to some satisfying conclusions: Odds are, they’ve used scrapers in the past and can shed light on any snags they’ve hit in the process. And of course, talking with a lawyer is always an ideal course of action when treading into questionable legal territory.

Source:http://blog.icreon.us/2014/09/12/web-scraping-and-you-a-legal-primer-for-one-of-its-most-useful-tools/

The PromptCloud Advantage- Web Scraping with an Edge

The global market is now more aware of its data scraping needs. And so with the demand, the list of suppliers has grown too. This post is dedicated to bringing out the PromptCloud Advantage among such providers.

PromptCloud-Winning-The Race

1. The know-how- Crawling the web, as mundane as it may sound, is a fairly complex task. No one is to be blamed for overlooking the complexity as these things surface only after you’ve tried it yourself and delved into the nitty-gritty. The design decisions you take sit at the core of what you build and eventually monetize. And the long-term effects of such architectural choices are as pleasing if you’ve done it right as disturbing they might turn out if you’re not far-sighted.

Although the expertise of building the tech stack for such large-scale data acquisition, distributing your clusters (and putting thoughts into their geographical locations), maintaining queues, databases and backups, does come from ‘been there done that’, we have been lucky to have the tech advantage imbibed into us since inception. Not that we got it right the first time, but our systems have evolved with technologies, improving each day. Now that we have been there in this business for the last 56 months, it does feel like a long journey for our stack and yes, we do know better :)

2. SLAs- SLAs are what bolsters the data itself. PromptCloud’s key SLAs are scale and quality; while not compromising the data coverage or the politeness policies on your sources. Since we perform focused crawls, there’s no dilution of data and you can consume it all or ask us to index it in order to search using logical combinations in queries. For your reference, here’s a list of all SLAs to visit while picking your data service provider.

changing_place_changing_time_changing_thouts_changing_future.

3. The Experience- There are many scraping tools and crawling services in the market which might just serve the need. What PromptCloud provides is a data acquisition experience; and we go as many number of extra miles as you’d like us to go for it. By leveraging our DaaS platform, we make sure you get what you need from the time you start your research for a data provider through importing the data feeds into your database. We hear your requirements in detail, make sure we’ve got it right by sharing samples and going multiple iterations of reprocessing the data to match your needs while you battle internally on freezing your requirements. But what’s more magical is the way all these feeds get delivered to you, at the intervals you requested; programatically.

It might be evident for the SLAs and the know-how fusing to provide the experience, but it’s that additional human touch that actually aids in sustaining it. We make sure you’re at peace while our systems handle the roadblocks and sort out the messiness on the web.

Source:https://www.promptcloud.com/blog/the-promptcloud-advantage-web-scraping/

Web scraping services-importance of scraped data

Web scraping services are provided by computer software which extracts the required facts from the website. Web scraping services mainly aims at converting unstructured data collected from the websites into structured data which can be stockpiled and scrutinized in a centralized databank. Therefore, web scraping services have a direct influence on the outcome of the reason as to why the data collected in necessary.

It is not very easy to scrap data from different websites due to the terms of service in place. So, the there are some legalities that have been improvised to protect altering the personal information on different websites. These ‘rules’ must be followed to the letter and to some extent have limited web scraping services.

Owing to the high demand for web scraping, various firms have been set up to provide the efficient and reliable guidelines on web scraping services so that the information acquired is correct and conforms to the security requirements. The firms have also improvised different software that makes web scraping services much easier.

Importance of web scraping services

Definitely, web scraping services have gone a long way in provision of very useful information to various organizations. But business companies are the ones that benefit more from web scraping services. Some of the benefits associated with web scraping services are:

    Helps the firms to easily send notifications to their customers including price changes, promotions, introduction of a new product into the market. Etc.
    It enables firms to compare their product prices with those of their competitors
    It helps the meteorologists to monitor weather changes thus being able to focus weather conditions more efficiently
    It also assists researchers with extensive information about peoples’ habits among many others.
    It has also promoted e-commerce and e-banking services where the rates of stock exchange, banks’ interest rates, etc. are updated automatically on the customer’s catalog.

Advantages of web scraping services

The following are some of the advantages of using web scraping services

    Automation of the data

    Web scraping can retrieve both static and dynamic web pages

    Page contents of various websites can be transformed

    It allows formulation of vertical aggregation platforms thus even complicated data can still be extracted from different websites.

    Web scraping programs recognize semantic annotation

    All the required data can be retrieved from their websites

    The data collected is accurate and reliable

Web scraping services mainly aims at collecting, storing and analyzing data. The data analysis is facilitated by various web scrapers that can extract any information and transform it into useful and easy forms to interpret.

Challenges facing web scraping

    High volume of web scraping can cause regulatory damage to the pages

    Scale of measure; the scales of the web scraper can differ with the units of measure of the source file thus making it somewhat hard for the interpretation of the data

    Level of source complexity; if the information being extracted is very complicated, web scraping will also be paralyzed.

It is clear that besides web scraping providing useful data and information, it experiences a number of challenges. The good thing is that the web scraping services providers are always improvising techniques to ensure that the information gathered is accurate, timely, reliable and treated with the highest levels of confidentiality.

Source: http://www.loginworks.com/blogs/web-scraping-blogs/191-web-scraping-services-importance-of-scraped-data/

Review: import.io’s New Scraping Process and Features

Web scraping Data platform import.io, announced last week that they have secured $3M in funding from investors that include the founders of Yahoo! and MySQL.

They also released a new beta version of the tool that is essentially a better version of their extraction tool, with some new features and a much cleaner and faster user experience.

First Impression

I’ve used the tool for a week and can say it is an improvement over the old version – which was a bit bulky and awkward. While still not exactly the most intuitive process, the development team at import.io has managed to slim down what was a relatively button heavy process, without sacrificing any of the functionality – they made the new workflow both simpler and more complicated at the same.

The new version features a simple tool bar across the top as opposed to the space hogging table and wizard from before, which is a large improvement on the pink and white of the previous version.

True, the loss of the wizard means there isn’t as much guidance as before (the pop-up help only appears on the first use), but the undo button means you don’t really need it. You can click around and experiment a bit with the different extraction options before settling down to do some real work.

Data Extraction

Once you’ve figured out how it works, the new version requires far fewer mouse clicks to get from the page to a table of data/API as shown in their homepage video.

All you need to do now is navigate to a website, click a single piece of data on the page – such as price, image, or URL – and their app will find all the other examples of similar data on the website, immediately creating a structured table of data.

download2

This latest version of the extractor also includes a important new feature labeled “Suggest Data”. Its important because it lets you extract all the data from a page, instantly creating a table of data that can be published as an API. This makes import.io very exciting and quick, I spent a long time playing with this and it worked on the majority of sites.

Advanced Features

Most non-programmer web scrapers struggle with complex sites that use JavaScript or iFrames, but import.io also now deals with this. In the basic mode you can toggle JavaScript and CSS on and off to help you see your data better.

If that doesn’t work, you can switch into an ‘advanced mode’ where import allows you to write your own XPath and RegExp. They’ve also added a source code view, though without the ability to click on the site and inspect element (like in Chrome) this feature isn’t particularly useful.

API Integration

Once you’ve created your scraper, there are a number of options for what you can do with it.

If you’ want you can just copy and paste the data into a spreadsheet or Download as CSV. You can also push your data directly Google Sheets, with import.io’s self generated formula.

For the rest of us, they have surfaced both the POST and GET requests for you and given you a JSON view which allows you to see how the data is returned, which is handy.

All this functionality is nice, and it’s clear they’re trying to cater to all technical levels, but it has made the API page somewhat messy and potentially confusing for newer or less technical users, but they should be able to get what they need.

Good with lots of Potential

Their new tool certainly isn’t perfect. There are still a few sites where manual row training is required and you can’t access the authentication feature (though you can still do this in the old version) or pagination.

Even if it’s not quite there yet, if import.io continue like this, they are well on its way to becoming the best data scraping platform on the market. Especially when you consider the “free for life” price tag.

Source:http://scraping.pro/review-import-ios-new-scraping-tools-features/

Web Scraping and Copyright

There are rigorous debates on the topic of copyright issues of a scraped data. Whether it is legal to use web scraping to extract data from a website or it’s just an illegal act that will lead you to a troublesome situation. There are certain implementations when we talk of web scraping. There are certain websites that will provide you with RSS feeds.

Just grab the piece use it and get the credit. However there are sites that do not allow such kind of cooperation (as we will call this!) and thus there is no other way to extract reliable data. Another way is to hold the “ctrl” plus “c” keys and wait for a while for the data to be copied to your computer.

Source:http://www.loginworks.com/blogs/web-scraping-blogs/web-scraping-copyright/

Why People Hesitate To Try Data Mining

What is hindering a number of people from venturing into the promising world of data mining? Despite so much encouragement, promotions, testimonials, and evidences of the benefits of online data collection, still only a handful take the challenge and really gain the pay offs it has to offer.

It may sound unthinkable that such an opportunity for success has been neglected by many. It may also sound absurd why many well-meaning individuals are hindered from enjoying the benefits of the blessings of the 21st century.

The Causes

After considerable observation and analysis of the human psyche, one can understand the underlying reasons behind the hesitance to try the profitable data mining service. The most common reasons why people are afraid to try new technology or why they remain passive and uninvolved are: fear; lack of knowledge; and pride.

Fear. The most paralyzing of human emotions is fear. It can, to some extent, cause a person to be insane, unprofitable, sick, and lost. Although fear is a normal reaction to certain stimuli and a natural feeling experienced by humans, it must always be monitored and controlled.  Usually, people share common fears, such as: fear of change; fear of anything new; and fear of the unknown.

Source:http://www.loginworks.com/blogs/web-scraping-blogs/people-hesitate-try-data-mining/